Insurance Therapy
About Fettle
Help & Info
Irish Life Health’s Healthy Minds benefit gives many members access to independent professional counselling. Fettle matches you with an accredited therapist and shows you exactly how to check your cover and claim.
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Fettle therapists are accredited with the bodies Irish Life Health recognises for counselling, psychotherapy and psychology cover.
The same simple pay-and-claim process, whatever your plan.
Choose a Fettle therapist and book online in minutes. Sessions run online, so there’s no commute and no waiting room — just a private space to talk when it suits you.
Browse Irish Life-accredited therapists →
You pay Fettle for your session at the time of booking, the same way you would for any private counselling appointment.
| Session type | Single session | Bundle |
|---|---|---|
| Individual (Adult), 50 min | €95 | 6 sessions: €528 total (€88/session) — save €42 |
| Youth (12–17), 60 min | €125 | 5 sessions: €550 total (€110/session) — save €75 |
| Couples, 60 min, both partners | €135 | 5 sessions: €575 total (€115/session) — save €100 |
Prices are what you pay Fettle directly — you then claim back whatever your Irish Life Health plan covers. Full pricing at fettle.ie/pricing. Correct as of 20 August 2026.
After your session, Fettle automatically sends you a receipt with your therapist’s name, their accreditation number, and your session details. You then upload this to Irish Life Health to process your claim.
Check your cover →
Submit your receipt through your Irish Life Health member portal or app, following the process set out in your Members Handbook.
Talk to our concierge team →
A 50-minute online session with an accredited Fettle therapist, €95. Evening and weekend appointments available. You pay here, then claim back whatever Irish Life Health covers.
Select a date to view available times.
Intake form
Pick a date and time — we’ll match you with an accredited therapist and talk you through your cover.
Healthy Minds gives many Irish Life Health members access to independent professional counselling as part of their out-patient benefit. What’s included varies by plan.
Irish Life Health recognises IACP- or ICP-accredited practitioners for counselling and psychotherapy, and PSI-registered practitioners for psychology. Youth and teen counselling has its own specific requirements.
Annual limits and any excess are set out in your individual Table of Cover, not at a whole-of-Irish-Life-Health level.
Irish Life Health members submit claims through their member portal or app, or by post using a claim form. We automatically email you a receipt after every session, ready to upload or post.
Because Irish Life Health’s cover criteria centre on the practitioner’s accreditation, online sessions with an accredited Fettle therapist follow the same claims process as in-person ones.
Irish Life Health applies specific requirements to child and teen counselling cover, which can differ from adult counselling and psychotherapy cover.
Have these ready and claiming back your Fettle sessions takes minutes.
A few minutes with your Members Handbook can save you a surprise later.
Irish Life Health recognises IACP- or ICP-accredited counsellors and psychotherapists, and PSI-registered psychologists.
Annual limits vary by plan and are set out in your Table of Cover. Check your member portal before booking a longer course.
Some Irish Life Health plans apply an excess per claim or per year. It’s worth knowing this figure before your first claim.
Youth and teen counselling can carry different requirements to adult cover. Check this specifically in your Members Handbook.
Every therapist you’ll meet through Fettle is accredited with a body Irish Life Health recognises for counselling, psychotherapy or psychology cover.
Everything you need to know about using your Irish Life Health cover with Fettle.
Yes — Irish Life Health’s Healthy Minds benefit gives many members access to independent professional counselling as part of their out-patient cover, though the specific level depends on your plan. Check your Members Handbook or member portal for your exact entitlement.
Irish Life Health recognises IACP- or ICP-accredited counsellors and psychotherapists, and PSI-registered psychologists, with specific additional requirements for youth and teen counselling. Every therapist matched to you through Fettle already meets one of these accreditation standards.
Log into your Irish Life Health member portal or app, or check your Members Handbook and Table of Cover. These show your annual counselling allowance, any excess that applies, and which services are included on your plan.
Pay for your session directly. Fettle then automatically sends you a receipt — including your therapist’s name, accreditation details, and session date — which you upload through the member portal or app, or post, per your Members Handbook.
Cover is generally based on your therapist’s accreditation rather than whether a session happens online or in person, so sessions with an accredited Fettle therapist follow the same claims process as face-to-face ones.
Irish Life Health applies specific requirements to youth and teen counselling, which can differ from adult cover in terms of accreditation or documentation needed. Check your Members Handbook or call directly to confirm what applies.
It’s usually a documentation issue rather than a cover issue — for example, a missing accreditation number or unclear session date. Contact Irish Life Health directly, and Fettle’s concierge team can help make sure future receipts include everything needed.
Annual limits vary by plan, so there’s no single answer that applies to every Irish Life Health member. Your Table of Cover shows your specific allowance, worth checking before starting an extended course of therapy.
This depends on your individual plan rather than a single company-wide rate. Some Irish Life Health plans cover a set number of sessions per year through Healthy Minds, others work on a percentage or capped-amount basis. Check your Table of Cover or call Irish Life Health directly.
Irish Life Health treats these slightly differently depending on the practitioner’s accreditation: IACP or ICP for counsellors and psychotherapists, and PSI registration for psychologists. Fettle’s therapist profiles list accreditation clearly, so you can check this before booking.
Family and dependant cover depends on your specific policy — some plans extend counselling cover to a partner or children included on the plan, others don’t, and youth counselling can carry its own separate criteria.
If you move from Irish Life Health to a different insurer partway through therapy, your new insurer’s accreditation requirements and claims process will apply to sessions from that point on. Check these before your first session with the new provider.
This service is not an emergency or crisis service. If you feel at risk of harming yourself or someone else, are experiencing severe mania or psychosis, or feel unable to stay safe, please reach out immediately:
Book a free 20-minute consultation with one of our specialist advisors. No pressure, no commitment — just honest guidance to find the right therapist for you.
or call us now: 01 913 1090
Fettle is a mental health concierge. We help people understand their options and connect with independent qualified professionals and support pathways. Insurance reimbursement and tax relief depend on individual eligibility, policy terms and provider requirements. Cover levels described on this page vary by plan — always check your own policy documents with Irish Life Health. Fettle is not affiliated with or endorsed by Irish Life Health. Fettle is not a crisis or emergency service.