Fettle Online Therapy Ireland FAQs

Having an initial session with a therapist will give you a sense as to whether therapy is for you. You are not committed to any further sessions after the first appointment. Our clients often find that this first experience is helpful in deciding what they need and if the therapist they have seen is the right fit for them.

Booking an online therapy session on Fettle is simple. Once you have chosen a therapist that matches your specific needs here, you can proceed to book an individual session with them at your convenience. If you are unsure about what therapy you are seeking, you can book a therapist matching call here. We also offer a more comprehensive Wellbeing Assessment here.

We provide online therapy sessions to all age groups from 11 onwards. If you are under the age of 17, parental or guardian consent is required, and active involvement is encouraged.

Yes, everything you talk about is confidential. The only exceptions to confidentiality are if your therapist thinks that you are a risk to yourself or to others in which case they may contact other professionals involved in your care such as your General Practitioner or a next of kin. This will always be discussed with you first.

There are a vast number of benefits in choosing Fettle Online Therapy over traditional in-person therapy:

• Convenience: Online therapy allows you to receive therapy from the comfort of your own home or any location with internet access, saving you travel time and costs.
• Accessibility: It provides access to therapy for individuals who may have mobility issues, live in remote areas, or have limited access to traditional therapy options.
• Flexibility: Online therapy offers more flexible scheduling options, including evenings and weekends, to accommodate busy lifestyles.
• Privacy: Some individuals may find it easier to open up and share personal information in an online setting, leading to a more comfortable therapeutic experience.

Research suggests that online therapy can be as effective as in-person therapy for many mental health concerns. Numerous studies have demonstrated positive therapeutic outcomes and high client satisfaction rates with online therapy.

Research consistently shows that online treatment is just as effective as face to face therapy for many mental health issues. Here are the results of a few studies:

• A 2014 study published in the Journal of Affective Disorders found that online treatment was just as effective as face-to-face treatment for depression.
• A 2018 study published in the Journal of Psychological Disorders found that online cognitive behavioral therapy is "effective, acceptable, and practical health care." The study found the online cognitive behavioral therapy was equally as effective as face-to-face treatment for major depression, panic disorder, social anxiety disorder, and generalized anxiety disorder.
• A 2014 study published in Behaviour Research and Therapy found that online cognitive behavioral therapy was effective in treating anxiety disorders. Treatment was cost-effective and the positive improvements were sustained at the one-year follow-up.

Therapy is proven to help with a wide range of issues, such as anxiety, depression, relationship issues, postnatal depression, adapting to career and lifestyle changes, grief and loss, helping to find purpose, breaking negative patterns, improving self-esteem and much more.

We offer a range of therapy services to address various mental health concerns. Some common therapy services available on our platform include individual therapy, couples counselling, family therapy, cognitive-behavioural therapy (CBT), DBT, ACT and more. We specialise in treating a wide range of conditions at Fettle, such as Abuse, ADHD, Addiction, Autism, Anxiety, Depression, Stress, Trauma, Grief & Loss. For more information on our wide range of services, please click here.

Our therapists have a wide range of expertise in evidence based therapy, including:

• CBT (cognitive behavioural therapy)
• ACT (acceptance & commitment therapy)
• Psychodynamic therapy
• MBSR (mindfulness based stress reduction)
• Solution Focused Brief Therapy (SFBT)
• Integrative therapy

Yes, all our online therapists are licensed and qualified professionals. They have undergone training and hold appropriate certifications and licenses to provide therapy services. We prioritise the qualifications and credentials of our therapists to ensure high-quality care for our clients.

All of our therapists are insured and are fully accredited or pre-accredited members of a recognised Professional Body or Organisation Governed by a Recognised Code of Ethics and Disciplinary Process (i.e. IACP, ICP, APPI, NAPCP, PSI etc.) All of them have a minimum level 8 qualifications, but majority Masters Degree.

At Fettle, we strive to offer personalised therapy experiences. On our platform, you can browse through our qualified therapists' profiles here, which include their specialties and approaches. You can choose a therapist who aligns with your preferences and therapy goals.

Our offer is completely different: our therapists are all vetted and fully or pre accredited and have on average 5 years of experience with a range of difficulties from mild to moderate to complex and severe presentations. Just like your physical health you also need to actively manage your mental health, even when you are in a good place. With Fettle, we pride ourselves on normalising therapy and giving everyone access to some of Ireland's best therapists at the most affordable pricing options available.

We believe in offering truly meaningful therapy for truly meaningful results. The best way to provide this is with evidence based talk therapy, on a consistent basis. We want to give you the best and most affordable pricing options available that suit your needs. With that in mind, we offer a bundle option as many of our clients like to buy a block of sessions to save money.

Are you covered by your private medical insurance? We work with all major insurers – VHI, Laya and Irish Life. Please ensure you check directly with your health insurer for details of what you are covered for under your own specific policy. Fettle cannot confirm whether or not you are covered to see our various therapists under any specific insurance plans. We provide receipts for every session booked.

Individual sessions can be cancelled 48 hours before the appointment date and a full refund is returned minus a €20 processing fee. If you cancel your appointment within 48 hours you lose the full fee.

If you have booked a session that is scheduled to take place within the next 48 hours, please be aware that it is non-refundable if you decide to cancel, in accordance with our 48-hour cancellation policy.

Bundles are unfortunately non-refundable as they have been purchased at a non standard pricing.

How do I pay?

You can pay when scheduling your session with a therapist on our website or alternatively payments are automatically run 72 hours before your scheduled session by our payments team.

If you have purchased one of our bundles your code will automatically be added to your scheduled session.

If your bundle has run out and you would like to continue on bundle pricing, please email hello@fettle.ie 72 hours before your next scheduled session to ensure you are not charged individual rate.