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Claim Back for Online Therapy with VHI

On a VHI plan? Many plans cover counselling and psychotherapy sessions. Book with Fettle, get your receipt, and claim back through Snap & Send — no GP referral needed.

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VHI Quick Overview

No GP referral typically required
Claim via Snap & Send in MyVhi app
IACP / ICP / PSI therapists on Fettle
Fettle receipt accepted for claims
Book Now — Claim Back with VHI

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What VHI therapy cover typically includes

Most VHI plans that include therapy benefits provide a fixed amount back per session, up to a set number of visits per year.

Day-to-Day / Outpatient Benefits

Counselling and psychotherapy typically falls under your outpatient or day-to-day benefits section.

Set Amount Per Session

Plans typically list a euro amount per visit alongside a maximum number of combined visits per renewal period.

Mental Health Therapy Sessions

Some plans use the wording "mental health therapy sessions" — check for "Psychologist / Counsellor / Psychotherapist" in your Table of Benefits.

Snap & Send Claims

VHI lets you submit claims instantly through the MyVhi app — just snap a photo of your receipt and send.

Important: VHI benefits vary by plan. Your exact refund amount and number of covered sessions will be listed in your Table of Benefits. Search your plan for "Psychologist / Counsellor / Psychotherapist" or check MyVhi → Check my benefits.

No GP Referral Needed

For standard counselling and psychotherapy claims, a GP referral is typically not required. You can book directly with a qualified Fettle therapist and submit your receipt. If a referral is needed for a specific benefit, it's normally spelled out in your plan rules.

How to claim VHI back for your Fettle sessions

The whole process takes about 5 minutes after your session. Here's exactly what to do.

1

Book Your Therapy Session

Choose your therapist and appointment time on Fettle. You can book for anxiety, stress, low mood, relationships, grief, burnout, confidence, and more.

Tell us you're claiming with VHI during booking and we'll match you with an eligible therapist
2

Attend Your Session

Complete the session online from wherever suits you — home, office, or on the go. After your appointment, you'll have everything you need to submit a claim.

3

Pay and Download Your Receipt

You pay Fettle for your session at the time of booking. After the session, you'll receive a clear, detailed receipt — designed to include everything VHI needs for a smooth claim.

4

Submit via Snap & Send (Fastest)

Log in to MyVhi or the VHI App. Snap or upload your receipt image (or PDF), fill in a few basic details, and send your claim. That's it.

Prefer post? You can also mail receipts to VHI's claims address — just keep copies as originals may not be returned
5

Track Your Claim

You can manage and review all your claims through MyVhi or the VHI App. Most claims are processed quickly — submit soon after each session for easiest tracking.

Which Fettle therapists are eligible for VHI claims?

VHI recognises therapists who are chartered members or registered with the following bodies.

IACP

Irish Association for Counselling & Psychotherapy

Ireland's largest professional body for counsellors and psychotherapists. Recognised by all three major insurers.

ICP

Irish Council for Psychotherapy

Umbrella body representing psychotherapy organisations in Ireland including IAHIP, FTAI, and others.

PSI

Psychological Society of Ireland

Professional body for psychology in Ireland. Chartered members are eligible for VHI psychology claims.

How Fettle helps:

When you book with Fettle, tell us you're claiming with VHI and we'll ensure your therapist match meets the usual insurer criteria (IACP, ICP, or PSI accredited).

Find a Therapist →

What your receipt needs to include

To avoid any back-and-forth with VHI, make sure your receipt clearly shows all of the following.

Your full name
Date of the session
Provider name (therapist)
Service description (e.g. counselling session)
Amount paid + currency
Practice / provider details
Client Name Jane Murphy
Session Date 14 Feb 2026
Therapist Dr. Sarah Keane, IACP
Service Psychotherapy Session (50 min)
Amount Paid €85.00
Provider Fettle / Kerwex HR Ltd

VHI + Fettle: Common Questions

It depends on your plan. Some plans list a set amount per visit and a maximum number of sessions (for example, "X combined visits"). Check your Table of Benefits or log into MyVhi → Check my benefits for the exact figure on your policy.

Yes — many VHI members claim for "talk therapy" as an everyday medical expense through Snap & Send. The key requirements are that the service and provider meet your plan rules, and that the receipt includes all the required details (client name, date, therapist, amount paid, and provider info).

For standard counselling and psychotherapy claims, a GP referral is typically not required. You can book directly with a qualified Fettle therapist and submit your receipt. If a referral is needed for a specific benefit on your plan, it's normally spelled out explicitly in the plan rules.

VHI terms describe submitting within a "reasonable timeframe" (definitions can vary by plan). Best practice: submit soon after each session while receipts and details are easy to track. The Snap & Send feature in the MyVhi app makes this quick — about 2 minutes per claim.

Check your plan benefits in MyVhi or your Table of Benefits document. Search for terms like "counselling", "psychotherapy", "psychologist", or "mental health therapy sessions". If you're still unsure, call us on (01) 912 5688 and we'll help you work it out.

The Simple Flow

Book → Attend → Submit receipt. That's it.

1

Book

Choose a therapist on Fettle

2

Attend

Complete your session online

3

Get Receipt

Download your Fettle receipt

4

Claim

Submit via VHI Snap & Send

Coverage depends on your insurer, plan, and therapist accreditation. Fettle cannot guarantee reimbursement. Always check your Table of Benefits.