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Claim Back for Online Therapy with Irish Life Health

Many Irish Life Health plans cover counselling and psychotherapy as an out-patient benefit. Book with Fettle, download your receipt, and upload it through your online member account.

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Irish Life Health Quick Overview

No GP referral typically required
Claim via Online Member Account
IACP / ICP / PSI therapists on Fettle
Fettle receipt accepted for claims
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What Irish Life Health typically covers for therapy

Across many plans, therapy is reimbursed under several benefit headings. What you get back depends on your specific plan and Table of Cover.

Counselling

Attending a counsellor — typically listed under your outpatient or day-to-day benefits section.

Psychotherapy & Counselling Benefit

Attending a psychotherapist or counsellor — many plans include a combined benefit covering both disciplines.

Child / Teen Counselling

Some plans include dedicated child and teen counselling options — check your specific Table of Cover for details.

Reimbursement Structure

Usually a set euro amount per visit, or a percentage up to a maximum — with annual limits on combined visits depending on your plan.

Important: Irish Life Health benefits vary by plan. Your refund amount and annual limits are set out in your Table of Cover. Cover can change during your policy year — always check your own documents before booking.

No GP Referral Typically Needed

For standard out-patient counselling and psychotherapy claims, Irish Life Health's process is built around paying the practitioner and uploading receipts via Online Claiming — it does not generally require a GP referral.

Submission Deadline

Irish Life Health requires you to submit out-patient/day-to-day receipts within six months of the end of your policy year. Best practice: submit after each session.

How to claim therapy back from Irish Life Health

Upload your receipt through your online member account — the whole process takes about 5 minutes after each session.

1

Book Your Therapy Session on Fettle

Pick a therapist and time that suits you. Whether it's anxiety, stress, low mood, relationships, grief, burnout, or confidence — choose from 45+ accredited therapists.

Claiming with Irish Life? Choose an IACP, ICP, or PSI accredited therapist
2

Attend Your Session

Complete your appointment online from wherever suits you. Keep it simple: show up, do the work, get your receipt.

3

Download Your Receipt

After the session, you'll receive a clear, detailed receipt from Fettle. Irish Life Health's online claiming requires you to upload a photo and enter the details.

If one receipt includes multiple treatments, each should be entered separately in the claim form
4

Upload via Online Claiming

Log into your Irish Life Health online member account. Go to Claims, upload your receipt image, review and submit. The process is designed for everyday expense claims.

5

Mind the Submission Deadline

Track your claims through your online member account. Irish Life Health processes claims efficiently — but make sure you submit on time.

Receipts must be submitted within 6 months of the end of your policy year

Which Fettle therapists are eligible for Irish Life claims?

Irish Life Health sets eligibility by professional body, depending on whether you're seeing a counsellor, psychotherapist, or psychologist.

IACP

Irish Association for Counselling & Psychotherapy

Ireland's largest professional body. Accredited members eligible for counselling/psychotherapy claims.

Counsellor / Psychotherapist
ICP

Irish Council for Psychotherapy

Umbrella body representing psychotherapy organisations including IAHIP, FTAI, and others.

Counsellor / Psychotherapist
PSI

Psychological Society of Ireland

Professional body for psychology in Ireland. Members eligible for Irish Life psychology claims.

Psychologist
How Fettle helps:

Tell us you're claiming with Irish Life Health and we'll ensure your therapist match is an accredited member of IACP, ICP, or PSI.

Find a Therapist →

What your receipt needs to include

Irish Life Health's online claiming focuses on uploading your receipt and entering details. Best practice for smooth processing:

Your full name
Date of the session
Provider / therapist name
Service description (e.g. counselling session)
Amount paid + currency
Therapist's accreditation (IACP/ICP/PSI)
Client NameAoife Brennan
Session Date18 Feb 2026
TherapistCiara Nolan, IACP
ServiceCounselling Session (50 min)
Amount Paid€85.00
ProviderFettle / Kerwex HR Ltd

Irish Life Health + Fettle: Common Questions

It depends on your plan and Table of Cover — limits vary by scheme. Some plans offer a fixed euro amount per visit, while others reimburse a percentage up to a maximum. Log into your member account to check.

Yes — Irish Life Health supports online claiming by uploading receipts in your member area. The key is that your therapist meets their accreditation requirements (IACP, ICP, or PSI) and your receipt includes all required details.

Usually no. For standard out-patient counselling and psychotherapy claims, Irish Life Health's process is designed around paying the practitioner and uploading receipts — no GP referral generally required. Check your Table of Cover for special conditions.

Irish Life Health requires out-patient/day-to-day receipts within six months of the end of your policy year. After that deadline, the claim won't be paid. We recommend submitting after each session — it only takes a few minutes.

Some plans include child/teen counselling options. Where included, they contribute towards counselling by a member of IACP, ICP, or PSI. Check your Table of Cover for your plan's specific child/teen benefits. Fettle offers youth therapy from age 11 upwards.

The Simple Flow

Book → Attend → Upload receipt → Get your refund.

1

Book

Choose a therapist on Fettle

2

Attend

Complete your session online

3

Get Receipt

Download your Fettle receipt

4

Claim

Upload in Irish Life Online Claiming

Coverage depends on your insurer, plan, and therapist accreditation. Fettle cannot guarantee reimbursement. Always check your Table of Cover.